Privacy & Cookie Policy

Who we are and what we do

Who we are

Global Adjusting Technical Services, also known as GATS, is a provider of Loss Adjusting and Claims Management (TPA) services.

Our website address is: www.gats.asia

What we do

We manage insurance claims for Insurers and similar organisations. The claims process we manage may require us the share data with multiple stakeholders, including Insurers, Brokers, Re-Insurers and various suppliers and agencies, depending on the nature of the claim.

Personal data we collect

Cookies

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Telephone call recording

We may record telephone calls for training and security purposes.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

In the normal course of events relating to an Insurance claim we may share your personal data with Insurers, Brokers and various external agencies and suppliers as required in order to validate and service the claim. In cases where criminal activity, fraud or money laundering may have occurred we may share your data with other parties to assist with investigations, litigation or criminal proceedings.

How long we retain your data

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Telephone recordings may be retained for a period of up to 5 years, depending on the features and capacity of the recording system(s).

What rights you have over your data

If you have an account on this site you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Please direct any questions regarding the above to [email protected]